The Australian phone system includes Christmas Island and the Cocos (Keeling) Islands (but not Norfolk Island or the Australian Antarctic Territory). Calls to Australia from Christmas Island or the Cocos (Keeling) Islands are dialed as a domestic Australian phone call. Calls from all other regions (including Norfolk Island and the Australian Antarctic Territory) are placed using the international call sequence.
- Do not include a leading ‘0’ in the international call sequence – it is only used in Australia for domestic long distance calls.
- A leading '+' in the phone number means 'dial your country's exit code'.
- Numbers beginning with ‘1’ (especially ’13’, ’18’, and ’19’) may not be accessible from outside of Australia.
- Calling from a mobile phone: dial from on the country where you're currently located.
- Calling from a VoIP or satellite phone: dial from on the country where the phone is registered.
Use the same call sequence.
Area codes ‘4’ and ‘5’ are for mobile phones.
Calling to a mobile phone that is registered in Australia but roaming outside of Australia: dial the regular call sequence to an Australian mobile phone.
Calling to a mobile phone user currently roaming in Australia with a phone registered outside of Australia: call the country where the mobile phone is registered.
Use the same call sequence.
VoIP numbers use area code ‘5’ and the local number starts with ’50’.
Calling to a VoIP phone registered in Australia with the user roaming outside of Australia: dial the regular call sequence to an Australian VoIP phone.
Calling to a VoIP phone user currently roaming in Australia with a phone registered outside of Australia: call the country where the VoIP phone is registered.
Phone numbers beginning with ’14’ are for Australian satellite phone services. For these phone numbers used the same call sequence.
Most satellite phones operate on their country code – calls to these satellite phones follow their call sequence.
Use the same call sequence.
Only dial the eight digit local phone number when calling within the same area code.
|local phone number|
|0||one digit||eight digits|
|trunk prefix||area code||local phone number|
|0||one digit||eight digits|
|long distance trunk prefix||area code||local phone number|
Area code (one digit): connects the call to a geographic part of the country. Area codes ‘4’ and ‘5’ designate mobile phone numbers. Area code ‘1’ designates special numbers (freephone, local rate, premium, etc.).
Local phone number (eight digits): The local subscriber number.
The Sydney Opera House lists its phone number in Sydney as +61 2 9250 7777.
|country code for Australia||geographic (area) code for central and eastern Australia||local phone number within Sydney|
Local example – dialing from another location in Sydney
Only the eight digit local number is dialed.
|local phone number|
Long distance example – dialing from Perth (on the other side of the country)
The trunk prefix ‘0’ is used to indicate a call between different area codes.
|trunk prefix||area code for central and eastern Australia||local phone number|
International example – dialing from outside Australia (including Norfolk Island and the Australian Antarctic Territory)
|exit code||61||2||9250 7777|
|exit code of the country the call is dialed from||country code for Australia||area code for central and eastern Australia||local phone number|
The first digit of a nine digit Australian phone number represents the area code.
|Alternate phone services||1|
|Central East Region (New South Wales & Australian Capital Territory) – including Sydney and Canberra||2|
|Southeast region (Victoria and Tasmania) – including Melbourne and Hobart||3|
|North-east region (Queensland) – including Brisbane and Gold Coast||7|
|Central and West region (Southern Australia, Northern Territory, and Western Australia) – including Adelaide, Perth, Darwin, Christmas Island, and the Cocos (Keeling) Islands||8|
|Norfolk Island and the Australian Antarctic Territory||+672|
Source: Telecommunications Numbering Plan 2015. (2016). Legislation.gov.au. Retrieved 16 September 2016, from https://www.legislation.gov.au/Details/F2016C00283
|Number type||Numbers start with…||Charge to caller|
|Toll free (freephone)||180||No charge|
|Local rate||13||Same as local call|
|Premium rate||19||Premium rate|
Toll-free (freephone), local rate, and premium rate calls are not dialed with a leading ‘0’ when called domestically.
An international call to these numbers may not be possible – search for an alternate local number when calling from overseas.
Australia has the option for international carrier selection.
Carrier selection – Major phone networks (and faxing)
Dialing the normal exit code (‘0011’) will call through the current carrier’s phone network and be billed at their rates.
Replacing ‘0011’ (the exit code) in the dialing sequence with a carrier selection code will route the phone call (and rate) through a different carrier.
|Telstra (with faxing mode)||0015|
Carrier Selection – Provider override
Provider override is another type of carrier selection.
To use provider override, dial the override code before the phone number.
For example, dialing to UK number +44 20 7766 7300 would normally be dialed from Australia as 0011 44 20 7766 7300.
With provider override, dial through the Telstra network (for example) by dialing 1411 0011 44 20 7766 7300.
Or, dial through the Primus network (for example) by dialing 1466 0011 44 20 7766 7300.
Provider override also works for domestic calls within Australia.
- Yellow Pages – The Australian Yellow Pages is a business directory covering all of Australia. It is a category organized directory with primarily business listings. Sensis (formerly wholly owned by Australian phone company Telstra) produces it.
- dLook – A business directory covering all of Australia. It includes a search (with proximity to a suburb or postal code) as well as a directory listing of many businesses across the country.
- True Local – Local business directory in operation since 2006. It includes customer reviews and ratings for popular categories.
- Bluey’s Pages – Local business directory focused on Melbourne in operation since 1993, now expanding to include a national online directory.
- Local Search – Claiming to be Australia’s largest independent & Australian owned search company, Local Search focuses on the areas of Queensland, New South Wales, and the Northern Territory.
- Nationwide Business Directory of Australia – Business directory founded in 1989. It includes information on government and indigenous resources across Australia.
- Erstaz Australia Online Business Directory – A business directory where businesses can submit their listings. It has a national search as well as regional searches.
- Directory.com.au – A business directory of Australia.
- White Pages – The Australian white pages includes business, government, and residential phone numbers across Australia. Sensis (formerly wholly owned by Australian phone company Telstra) produces it.
- Person Lookup – Personal lookup directory covering all of Australia.
- Australia Lookup – Reverse lookup service for Australia, allowing a search by name and state as well as phone number.
- Reverse Australia – A reverse directory for Australia, including popular number lookup.Includes comments and individual feedback on specific numbers (to help identify callers using private numbers) as well as descriptions of calling activity.
- Reverse Phones Australia – Search Australian phone data by phone number. It includes an advanced search by address or postal code.
- Australia Reverse Phone Lookup – A website where users can comment on ownership of an Australian phone number.
- Australian Government directory (also available in a mobile version) – Directory for federal departments and ministers, as well as courts, judges, parliament, and the governor general. It also includes links to state and territorial directories in Australia.
- Australian Capital Territory Government directory – Search by name, organization, or function, as well as different government departments. There is also a list of popular directory listings.
- Northern Territory Government contact list – A list of government agencies in the Northern Territory. Each department may (or may not) have an individual directory listed for its members – for example, Parliament has its directory.
- New South Wales Government directory – Covering directory services as well as direct links to popular services used in New South Wales
- Queensland Government directory – Including contacts for state parliament, government departments, the premier, state government departments, local government departments, and even mail merge lists for different groups within the Queensland government structure.
- South Australia Government directory – Contact information for the premier and ministers of the South Australian government, members of parliament, as well as state government departments and local council contact information.
- Tasmania Government directory – Search or browse the Tasmanian Government directory. It includes contacts for all ministers and members of parliament, as well as employees and government departments.
- Victoria Government directory – Contact information for the cabinet and members of the legislative assembly, as well as different government departments within the State of Victoria, including the court system.
- Western Australia Government directory – Contact information for major government bodies, departments, and officials, as well as an A to Z index of government contacts and services.
- Australia postcode directory – Through Australia Post, this is the primary postcode lookup for Australia.
- Australian library directory – Provided by the National Library of Australia, this directory lists all libraries across the country.
- ACMA (Australian Communications and Media Authority) – regulatory body including oversight and management of the telephone numbering system.
- APT (Asia-Pacific Telecommunity) – Intergovernmental organization that works with government, manufacturing, and research & development in the telecommunications industry.
- ITU (International Telecommunications Union) – United Nations specialized agency for information and communications technologies
- International Telecommunications Union – DIALLING PROCEDURES (INTERNATIONAL PREFIX, NATIONAL (TRUNK) PREFIX AND NATIONAL (SIGNIFICANT) NUMBER) (IN ACCORDANCE WITH ITU-T RECOMMENDATION E.164 (11/2010)) – A collection of dialing procedures for all countries and regions of the world. Retrieved 16 September 2016
- International Telecommunications Union – Australia (country code +61) Communication of 25.V.2011 – details of Australia’s telephone numbering plan as submitted to the ITU. Retrieved 16 September 2016
- Australian Communications and Media Authority – Fictitious numbers for film, TV & radio – A list of fictitious Australian phone numbers for use in the broadcast industry that sound legitimate but will not work.
- Legislation.gov.au – Telecommunications Numbering Plan 2015 (2016) – legislation on the numbering plan for Australia’s phone system. Retrieved 16 September 2016
- World Telephone Numbering Guide – Australia +61 – includes historical information for changes to Australia’s phone system.
- Wikipedia – Telephone numbers in Australia – Wikipedia entry for telephone number data for Australia. Includes specific number ranges for each city as well as detail on calling procedures.