How to call the Ukraine (country code +380)

Calling to the Ukraine

  • A leading ‘0’ is not included in the international call sequence – it is only used in the Ukraine for domestic long distance calls and domestic calls to a mobile phone.
  • A leading '+' in the phone number means 'dial your country's exit code'.
  • Calling from a mobile phone: dial from on the country where you're currently located.
  • Calling from a VoIP or satellite phone: dial from on the country where the phone is registered.

The Ukraine’s country code may be mis-labelled:

  • Country code 00380 (exit code of ’00’ used in many European, Asian, and African nations followed by the Ukraine’s country code of ‘380’).
  • Country code 011380 (exit code of ‘011’ used in the United States and Canada followed by the Ukraine’s country code of ‘380’).

When calling to a mis-labelled country code, remove the exit code from the call sequence and replace it with the exit code of the country the call is dialed from.

… to a mobile (cellular) phone or text (sms)

Use the same call sequence.

When calling a mobile phone user, call to the country where the mobile phone is registered, regardless of where the person being called is currently roaming.

… to a VoIP phone

Use the same call sequence.

When calling a VoIP phone user, call to the country where the VoIP phone is registered, regardless of where the person being called is currently roaming.

… to a satellite phone

The Ukraine does not have a country-specific satellite phone system.

Most satellite phones operate on their own country code – calls to these satellite phones follow their own call sequence.

… sending a fax

Use the same call sequence.

Calling within the Ukraine (domestic dialing)

‘0’ is used as a trunk prefix used when calling to a different area code or a mobile phone within the Ukraine.

Local calls (within the same area code)

Dial only the local phone number when calling within the same area code. Do not include the trunk prefix ‘0’ or the area code.

seven digits
local phone number

Long distance calls (to a different area code or a mobile phone)

Dial the trunk prefix ‘0’ followed by the area code and local phone number when calling to a different area code or a mobile phone.

0two digitsseven digits
trunk prefixarea codelocal phone number

Ukranian phone numbers explained

Number details

Ukranian phone numbers are nine digits.

The first two digits area an area (geographic) code.

An example of an Ukranian phone number

The National Art Museum of Ukraine lists its phone number in Kiev as +38 (044) 278-13-57.

Number explanation
38044278 13 57
country code for the Ukrainearea (geographic) code for Kievlocal phone number in Kiev
Local example – calling from another location in Kiev

Only dial the local seven digit phone number. Do not dial the trunk prefix ‘0’ and the area code.

278 13 57
local phone number in the Ukraine
Long distance example – calling from Odessa, Ukraine (on the other side of the country)

Include the trunk prefix ‘0’ as well as the area code in the call.

044278 13 57
trunk prefixarea (geographic) code for Kievlocal phone number in Kiev
Mobile example – calling a mobile phone (including a foreign mobile phone roaming in the country)

Include the trunk prefix ‘0’ as well as the area code in the call.

044278 13 57
trunk prefixarea (geographic) code for Kievlocal phone number in Kiev
International example – calling from outside the Ukraine

To call from outside the Ukraine, dial the exit code of the country the call is dialed from, followed by the Ukraine’s country code of ‘380’, followed by the local phone number.

Do not include a leading ‘0’ in the call when calling from outside the Ukraine.

exit code38044278 13 57
exit code of the country the call is dialed fromcountry code for the Ukrainearea (geographic) code for Kievlocal phone number in Kiev

Calling from the Ukraine

’00’ is used as an exit code when dialing an international call from the Ukraine.:

Administrative and regulatory

Sources and more resources

44 278 3 57